The prevailing uncertainty around Brexit has no doubt exacerbated their concerns.
The silver lining in the report was that many employers are willing to invest in recruitment to plug skills gaps in the coming year. But how can they ensure this investment delivers?
Conducting a skills audit is a good start. A skills audit is a valuable and efficient way to:
a) Identify opportunities to develop current employees’ skills in light of any shortage – many organisations will reward their top performing people with promotions, but neglect to address the gap in skills required to do their advanced role.
b) Understand which skills are needed and who is best placed to recruit for them.
While some studies have found there is a low desire to move jobs in the current economic climate, others have found that more employees are looking to move on – perhaps in search of a more interesting role. Whichever the case, providing more opportunities to develop your employees’ skills is usually a good way to both retain and get the best out of your people. It’s also much more cost efficient than replacing staff, and their loyalty is likely to strengthen your employer brand, making it much easier to attract new recruits to fill those essential gaps.
So where do you start?
Which skills do employees need to do their jobs well, for your organisation’s values to be demonstrated, and for you to achieve your current business goals? These may be different from when your staff were first employed.
Give consideration to both hard and soft skills; the latter can often be far more valuable – see our previous blog on the importance of soft skills.
Once you understand your up-to-date skills needs, you are in a better position to ascertain whether your existing employees are suitably skilled.
In our opinion, one-to-one interviews between line managers and employees are a more effective way of assessing for skills gaps than generic surveys. Simulated tasks such as mock presentations and questionnaires, or personality tests, can also be helpful. It is important to work closely with your HR department and lean on their expertise in this area.
This step will help you identify gaps where internal or external training could be of help and also help you spot any ‘untapped talent’ within your organisation i.e. additional skills which you can leverage for organisational success e.g. coaching or leadership skills.
Following an initial audit, reviewing employees’ skills should form an essential part of your ongoing appraisal process.
It’s vital to document your results, and numbers are far less subjective than general impressions or summaries and, thus, bias.
Rating the importance of certain skills for each role and the level of proficiency required from 1-5 (1 being poor, 5 being excellent, for example) can provide a good benchmark for measuring your actual skills against your desired ones.
There are lots of digital tools to facilitate this kind of analysis, but it can also be done through a simple spreadsheet.
With both quantitative and qualitative data to hand, you can decide on the best course of action to address your skills gaps, whether it be internal job shadowing or mentoring, external training courses and events, or recruitment.
Of course, the skills requirements by the organisation must be balanced with the personal development needs of your employees for any programme to work. Be sure also to provide feedback to employees to ensure they take ownership of any training or development requirements they need.
When it comes to assessing your existing skills and helping you spot development potential, a good recruitment partner can provide much impartiality. Likewise, when it comes to replacing or recruiting a new employee, they can help ensure you get it right by carrying out a more thorough skills assessment prior to shortlisting.
At Sitka, we spend time getting to understand our clients’ skills-base to understand the people and skills they need to drive success. Without this knowledge, it would be exceptionally more challenging to source candidates with the necessary qualities.
Whilst it requires an investment of time, performing a skills audit is unquestionably worthwhile and will help you get your organisation ready for whatever challenges Brexit and the future brings.
To talk to us further about filling a skills gap, please get in touch.
The recruitment process was a very smooth one with constant, non-intrusive updates. We benefited greatly from a personalised visit to our business, ensuring the right candidates were sourced for us. We received an excellent service.
Sitka was honest all the way through and went above and beyond to make me feel prepared and ready for the interview. Everything went really smoothly and I had regular communication from Ita who made sure I knew everything I needed to along the way. I felt equally as important to the agency as the client and knew I could trust Sitka to represent me as a candidate.
I just want to say a big thank you to Ita for believing in me and being so supportive from the first LinkedIn message until I started my first week!
My recruitment experience with Sitka has been brilliant. I was dealing with Karen who is so friendly and attentive. She really listened to what it was I was looking for and put me forward for a role I am now in and love.
I felt like they truly cared and weren’t just trying to fill vacancies as quick as possible. Other agencies kept suggesting roles I had already said I wasn’t interested in. This wasn’t the case here, and they really wanted to find the right person.
We liked Karen’s personal approach to finding the best candidate. She spoke to them in depth, matching the person to the business and vice versa, rather than just advertising the role to an existing database of job seekers. The process was very efficient and well-communicated from start to finish.
Sitka took the time to understand me, my experience and my aspirations. Sitka had clearly done the same with their client and was able to put together a good match.
Sitka take time to seek out opportunities that will actually be a good fit for you. For the first time I felt a recruiter was actually working for me not just for themselves/the employer.