Learning, Development & HR Manager

Permanent | £35,000 per annum

A talented learning & development/HR professional with experience in leading, designing, developing and delivering programmes, is required for an expanding professional business in Cardiff.

Our client is an award-winning business that prides itself in delivering a quality assured service to clients across the UK. They deliver a first-class customer experience and provide innovative, agile solutions, giving them an enviable reputation in their sector. With a client base that includes, commercial international businesses, household brand names and large public sector organisations, they are an employer of choice in a competitive employment market.

The job

The role will incorporate elements of HR which will be aligned to maintaining a stable and engaged workforce.  As a new role, the priorities may change according to business needs, therefore candidates with an agile approach to their work should apply.  

Learning & development responsibilities:

  • Develop and implement the L&D strategy from inception through to completion
  • Design and deliver thought-provoking, impactful and effective L&D solutions to meet the needs of the business
  • Develop e-learning programmes and digital L&D resources
  • Source and develop relationships with external training providers to ensure suitable training for staff
  • Collate and analyse training data to identify additional training needs
  • Assess both individual, departmental and organisational learning and development needs
  • Monitor and report on activities, performance and costs as required and evaluate the impact and effectiveness on individuals and business outcomes.

HR responsibilities:

  • Deliver on the company’s HR policies
  • Management of all levels of HR queries, providing advice in line with current employment legislation
  • Provide advice to key stakeholders and employees regarding HR policy, employee relations and best practice
  • Initial point of contact for disciplinary, grievance, capability, redundancy and sickness absence processes.
  • Champion and oversee all HR procedures pertaining to employee wellbeing

The person specification

  • Demonstrable experience of developing, managing and evaluating L&D initiatives
  • Collaborative style with first class relationship building skills, showing the ability to inspire and lead others to achieve results
  • Experience in managing performance and capability issues
  • Comprehensive knowledge of new learning and development practices
  • Ability to think creatively to deliver relevant training to individuals and groups
  • Strong working knowledge of employment law
  • Experience of working with senior managers and a board
  • Ideally educated to degree/postgraduate level
  • CIPD qualification (level 5 or above) is desirable for this position.

Salary & benefits

  • Salary is circa £35,000 FTE – with the potential of more for the right candidate.
  • A 4-day working week would be considered
  • Company pension
  • 25 days holidays
  • Healthcare
  • Life assurance
  • Subsidised parking

The next step

If this opportunity is of interest, we would be delighted to hear from you, please apply with your CV and a brief covering note or contact Karen Birch at karen@sitka.wales to arrange a conversation.


At a glance

Job title
Learning, Development & HR Manager
£35,000 per annum
Date posted
Wednesday 12th February, 2020