It might seem that business development roles have become obsolete.
But we believe business development has a distinct and extremely relevant role in our current workplace.
While marketing professionals are still primarily responsible for getting the right proposition out to prospects and sales specialists are predominantly responsible for converting them into paying clients, business development experts are essential for connecting them.
Businesses need business development people to build and nurture these key relationships, which in turn make our marketing and sales functions work. We need them to communicate the value of a product or service. We need them to build trust.
While business development is arguably everyone’s responsibility, it’s a business development manager or director who enables employees to enact this responsibility effectively. Without them, marketing and sales have the added burden of developing the strategic, mutually-beneficial partnerships which provide much of the long-term value to most businesses.
By focusing solely on building and sustaining client relationships, a business development professional with their expert knowledge can enable the rest of the business to strengthen its offering and become truly client-orientated. Marketing can use business development’s insights into client pain points and requirements to create more targeted services and messaging. Sales can benefit through increased conversion and repeat business. Business development can be a fantastic facilitator and help synchronise internal functions.
By building relationships, business development can also make HR’s job much easier. Loyal clients are an asset for referrals and employer brand, which both make it easier to reach out to new prospects and attract top talent. It’s often these relationships that make or break a business.
Another key strength of having a business development professional on board is being able to grow sustainably; they can ensure relationships are nurtured at the right pace in the right volume to ensure you meet your service agreement.
Far from being obsolete, business development professionals are vital for improving productivity, generating business growth and increasing profitability. While it’s not always feasible to have a dedicated role for business development, if resources allow it can be an extremely worthwhile investment.
At Sitka, we specialise in finding leading business development professionals for ambitious Welsh based organisations. Please get in touch to find yours.
The recruitment process was a very smooth one with constant, non-intrusive updates. We benefited greatly from a personalised visit to our business, ensuring the right candidates were sourced for us. We received an excellent service.
Throughout the process, they kept us informed and the whole process felt like a true partnership. Each candidate came to the interview with a great understanding of our business and had prepared thoroughly, particularly at the second stage interviews.
Sitka take time to seek out opportunities that will actually be a good fit for you. For the first time I felt a recruiter was actually working for me not just for themselves/the employer.
They were very easy to work with, chased us on all our deadlines, and found a great person who now has a permanent full-time position with us.
I felt very confident that Sitka would find the right person for our business. They took on board how important our company values were to us. A good range of candidates were provided and they all met the brief. The final choice came down to chemistry.
I was recommended Sitka by a mutual contact who thought Karen and Ita would understand our requirements and our organisation. I met with them and I definitely felt they were the right agency for us. The recruitment process was seamless, they made it very easy for me.